Performance, quality, consistent\u2026 These are some of the terms that our customers used to describe Pivatic in our annual NPS survey, conducted in November-December 2023 by Trustmary. This year’s results are based on 24 evaluations.<\/p>\n\n\n\n
\n
\n
Development<\/strong><\/p>\n\n\n\n
84 %<\/strong><\/p>\n\n\n\n
of the respondents estimated that Pivatic Oy has increased its innovativeness or remained at the same level.<\/p>\n\n\n\n<\/figure>\n<\/div>\n\n\n\n
\n
Reselection<\/strong><\/p>\n\n\n\n
96 %<\/strong><\/p>\n\n\n\n
of the respondents would choose or would most likely choose Pivatic Oy as a supplier again if they were looking for one today.<\/p>\n\n\n\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
\n
Recommendation<\/strong><\/p>\n\n\n\n
84 %<\/strong><\/p>\n\n\n\n
of respondents gave a score of 7 or higher on how likely they were to recommend Pivatic Oy to others on a scale of 0\u201310 (2022: 83%, 2021: 79%).<\/p>\n\n\n\n<\/figure>\n<\/div>\n\n\n\n
\n
NPS<\/strong><\/p>\n\n\n\n
33<\/strong>\u25b4<\/p>\n\n\n\n
Pivatic Oy’s Net Promoter Score (NPS) reached 33 and the willingness to promote Pivatic has greatly increased over the years (2022: 28, 2021: 11).<\/p>\n\n\n\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
\n
Strengths of Pivatic oy<\/strong><\/p>\n\n\n\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
\n
Most successful factors<\/strong><\/p>\n\n\n\n
1 = very unsuccessful … 5 = very successful<\/p>\n\n\n\n
\n
\n
Quality of products<\/strong><\/p>\n\n\n\n
4.41<\/strong><\/p>\n<\/div>\n\n\n\n
\n
Expertise \/ knowhow<\/strong><\/p>\n\n\n\n
4.32<\/strong><\/p>\n<\/div>\n\n\n\n
\n
Spare parts services<\/strong><\/strong><\/p>\n\n\n\n
We thank all our customers and partners for their cooperation and feedback as we aim for even better results in 2024!\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"
Performance, quality, consistent\u2026 These are some of the terms that our customers used to describe Pivatic in our annual NPS survey, conducted in November-December 2023 by Trustmary. This year’s results are based on 24 evaluations. We thank all our customers and partners for their cooperation and feedback as we aim for even better results in 2023!\u00a0<\/p>\n","protected":false},"author":4,"featured_media":17281,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","seoaic_article_subtitles":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\n
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![\"\"](\"https:\/\/pivatic.com\/wp-content\/uploads\/Chart_Development2-2-1024x788.png\")
<\/figure>\n<\/div>\n\n\n\n![\"\"](\"https:\/\/pivatic.com\/wp-content\/uploads\/Chart_Reselection2-3-1024x788.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n![\"\"](\"https:\/\/pivatic.com\/wp-content\/uploads\/Chart_Recommendation2-1024x613.png\")
<\/figure>\n<\/div>\n\n\n\n![\"\"](\"https:\/\/pivatic.com\/wp-content\/uploads\/Chart_NPS-score2-1024x613.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n![\"\"](\"https:\/\/pivatic.com\/wp-content\/uploads\/nps-tiger-2-3-1024x561.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n