{"id":187,"date":"2021-05-24T13:17:05","date_gmt":"2021-05-24T10:17:05","guid":{"rendered":"https:\/\/pivatic.com\/?post_type=service&#038;p=187"},"modified":"2024-08-23T14:31:04","modified_gmt":"2024-08-23T11:31:04","slug":"remote-service-4-0","status":"publish","type":"service","link":"https:\/\/pivatic.com\/en\/service\/remote-service-4-0\/","title":{"rendered":"Remote Service 4.0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"187\" class=\"elementor elementor-187\" data-elementor-post-type=\"service\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9741995 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"9741995\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-860bada\" data-id=\"860bada\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dec8c39 hero-title-gold elementor-widget elementor-widget-heading\" data-id=\"dec8c39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Remote Service 4.0<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76cc47c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76cc47c5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17defd06\" data-id=\"17defd06\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c1bd6c5 elementor-widget elementor-widget-text-editor\" data-id=\"6c1bd6c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The purpose of high-value remote services is to maximize machinery\u2019s uptime and performance with the shortest possible response times and lowest costs. With highly trained professionals, our customers are able to get the support they need quickly and reliably.<\/p><p>We offer the following remote services:<\/p><ul><li>Help Desk<\/li><li>Remote Diagnostics by using Pivatic IoT tools<\/li><li>Remote Access &amp; Remote Support, enhanced by Industry 4.0 tools<\/li><\/ul><p><strong><br \/>Help Desk<\/strong> offers our customers a fast channel to solve technical issues aroused in their Pivatic machinery. It includes troubleshooting, settings, and parameter setups. You can call or send an email to the Help Desk.<\/p><p><strong>Remote Diagnostics<\/strong> boosts troubleshooting, and also saves time and money considerably. With remote diagnostics it&#8217;s easier to collect data, monitor the operations, and detect the cause of the failure. Pivatic PivaOEE IoT tool allows automatic data collection to optimize production and reduce downtime.<\/p><p><strong>Remote Access<\/strong> is an efficient way to get inside the control of the machine remotely and solve issues faster, without the need for on-site intervention. Remote access tool is a separate service product that is also possible to install on older Pivatic punching or bending lines.<\/p><p><strong>Remote Support<\/strong> our experts are always ready to support our customers remotely. Our remote support tools help our technicians to assist with any mechanical, electrical, or automation-related problems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Technical support via Remote Access over the internet<\/p>\n","protected":false},"featured_media":3211,"template":"","class_list":["post-187","service","type-service","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote Service 4.0 - Pivatic<\/title>\n<meta name=\"description\" content=\"The purpose of high value remote services is to maximize machinery\u2019s uptime and performance with the shortest possible response times and lowest costs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pivatic.com\/en\/service\/remote-service-4-0\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Service 4.0 - 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