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Annual NPS survey shows continued trust in Pivatic

01/16/2023

Reliable, quality, innovative… These are some of the terms that our customers used to describe Pivatic in the annual NPS survey*. We’re happy to report that our NPS more than doubled in 2022 to 28 as we strive for continued excellence.  

nps score

Reliability remains important for our customers, and Pivatic received a score of 4.2 (on a scale of 1-5) in “Reliability as a Partner”. In addition, Pivatic scored 4.51 (1-5) in ‘Quality of Product’ which too, remains a focal point for clients looking for the optimal supplier. 

“During the years we have found in Pivatic a reliable, serious partner of high quality machinery which is one of the cornerstones of our company. They make no-nonsense products, that outperform most of the other sheetmetal machinery producers in their market segment.” 
Jef Van Gael | Production Manager | Robberechts Nv

 

We thank all our customers and partners for their cooperation and feedback as we aim for even better results in 2023! 

* Net Promoter Score (NPS) is calculated by asking clients, “How likely are you to recommend us to a friend or colleague?” By scoring their answers on a zero-to-ten scale. The Net Promoter Score is the percentage of customers who are promoters (those who scored 9 or 10) minus the percentage who are detractors (those who scored 0 to 6). 

Latest News

Dynamic nesting and flexible coil production raised great interest in Pivatic Open House 2023

Pivatic’s technical director Mika Virtanen presented the principles of Pivatic’s dynamic nesting at the event. Other technology outbreaks in software solutions and simulation possibilities were also presented. In addition, there were maintenance and remote support applications and current and future cooperation possibilities discussed. One of the existing ones is cooperation related to laser cutting from coils.

Thank you for participating in Pivatic Open House 2023!

Thank you all visitors (and registrees) of Pivatic Open House 2023! We had a great number of participants and excellent presentations on different technological aspects of the Pivatic business line. To all our customers and agents, we will get back to you on the conversations that we had during the event.

Pivatic Open House 2023

We would like to invite you to participate in the Pivatic Open House event between October 31st to November 1st, 2023. We will have three production lines/machines on display. The main themes for the event are: Coil punching and shearing line with stacking, Multitool Profile/Panel Bender, Pivatic software solutions. Pivatic will pay for the accommodation, food & beverages during the days. The flights and local travel from and back to the airport will be your responsibility.

Norwegian OSO Hotwater trusts Pivatic technology

Pivatic signed a supply contract in 2022 for a sheet metal coil processing line with a Norwegian
company that manufactures hot water boiler tanks. This article describes the delivery project in question from the customer’s manufacturing and product technology applications point of view. The information in the article has been gathered from the customer interview. The interviews were conducted in April 2023 at the Pivatic factory during the customer’s line FAT approval.

FABTECH 2023

We are thrilled to announce our participation in the upcoming FABTECH Chicago 2023, the premier event in metal forming, fabricating, welding, and finishing, taking place from September 11-14th. There are cutting-edge solutions from over 1,500 world-class suppliers, all under one roof. Explore innovative technologies that boost productivity and drive profits. Network with experts, share knowledge, and stay tuned of industry trends.

We will be exhibiting together with Ursviken Technology at Booth A2937. Our sales team is ready to introduce new Pivatic innovations and new strategic partnerships, as well as our energy-efficient servo-electric solutions.

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