Field Service

Pivatic Field Service provides maintenance, troubleshooting and repair services to our customer all over the world. The main purpose is to maintain the machine lifecycle productivity tp the highest of level.

Service at customer’s site

Our service technicians are dedicated and highly trained professionals who keep machines working efficiently and smoothly. Pivatic technicians are always supported by our full scope of experts at the factory using our service 4.0 tools. With 50 years of experience, we have the best experts to solve any challenge. In the best-case scenario, we are able to send the person who has built the machine to the site. Pivatic has local support in all of our main markets and in over 15 countries.

Preventive Service Check-Up

In order to maintain a high productivity level with fewer downtimes and lower maintenance costs, it’s important to conduct annual machine Service Check-Ups. During the Check-Up our service technician inspects the machine thoroughly and delivers a detailed report to the customer. Based on the report it is possible to identify the critical points and needed spare parts, plan the maintenance actions and schedule efficiently the downtime. For customer it means reduced maintenance and downtime costs and possibility to schedule coming actions efficiently.

With PivaCare Preventive Service Contract our customers will have up to date understanding of the their machine condition. Contact Pivatic after sales for more details.

For more information, please contact our PivaCare Service Team.