A few months ago, Pivatic Oy started using the Jakamo service to improve the purchase order process. Through Jakamo, we create a transparent purchasing process for sharing information with our suppliers.
The service is used in these stages of the purchase order process:
• Sending purchase orders
• Receiving order confirmations
• Sending documentation related to purchase orders
• Communication with the supplier regarding purchase orders
„Before Jakamo, our order and order documentation were released through emails mainly. This required buyers’ effort every time, when something extraordinary happened. Jakamo was selected for our supplier because their solution looked to be really easy, both at Pivatic and also at the suppliers. We currently use purchasing and sourcing models of Jakamo service, and our future plan is to extend to the supplier quality model.”
„Jakamo supplier experience platform solution has helped us to track suppliers online, related to the price if there are any changes. The second thing is the delivery time, so we can easily see when the part has been confirmed to arrive at our factory.”